FAQ

Shipping policy

Orders are shipped as first class packages with tracking unless otherwise arranged in advance. In-stock orders will be shipped within 2 business days, made to order items can take up to 3 additional days to prepare.

Refunds and exchanges

Our refund and returns policy lasts 20 days. If 20 days have passed since your purchase, we can’t offer you a full refund or exchange. If an item is damaged in transit, please let us know immediately via the contact form and we will arrange a repair or exchange. One of a kind items cannot be exactly replicated. Return shipping is the customer’s responsibility.

Personalized items cannot be returned.

Wholesale

Wholesale inquiries are welcome, minimum order is $150.